Social Law Library F.A.Q.

Steps on how to Troubleshoot your connection to Social Law Databases.

Not only can you manage your email account from your computer, the Social Law Library allows you to manage your email over the World Wide Web. This gives you the flexibility to access your email account from any computer with Internet access.

Here are some common errors which you can troubleshoot if you can't download your email from the Social Law Library mail server.

The Social Law Library's Email Server requires that you set up your email application for SMTP authentication.

All SMTP or Outgoing Mail Server usernames and passwords are the same as your POP3 or Incoming Mail Server usernames and passwords.

Instructions for common Microsoft Operating Systems on how to setup your PC for 10-digit dialing.

The Social Law Library Internet access phone number is 617-263-7600.

Step-by-step instructions with screenshots are provided below for todays most common operating systems. Users with Windows 95/98/ME may configure both phone numbers as separate connections for manual failover. Users with Windows 2000 or XP may configure both numbers as one connection for dynamic failover.